Privacy Policy

J-Bot Solutions LLC ("J-Bot Solutions," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Business name

Billing information

Account information

Information submitted through forms, chat widgets, surveys, or consultations

Client Data

As part of our services, we may process information stored within client systems, including:

CRM records

Contact information

Lead data

Marketing campaign data

Email communications

SMS communications

Appointment information

Workflow and automation data

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage information

Pages visited

Referral sources

Cookies and tracking information

2. How We Use Your Information

We may use your information to:

Provide and manage our services

Create and maintain client accounts

Configure CRM systems, automations, websites, funnels, and marketing campaigns

Respond to inquiries and support requests

Process transactions and payments

Send service-related communications

Improve our website and services

Monitor performance and analytics

Comply with legal obligations

Protect our business and users

3. GoHighLevel Platform and Client Sub-Accounts

J-Bot Solutions maintains a GoHighLevel agency account and may create and manage sub-accounts on behalf of clients.

When managing client sub-accounts:

Clients retain ownership of their data.

J-Bot Solutions acts as a service provider or data processor.

Data may be processed and stored through GoHighLevel and its affiliated service providers.

We access client data only as necessary to provide contracted services.

Clients are responsible for ensuring they have the appropriate legal basis and consent to collect and process their customers' information.

4. SMS Messaging Consent

By providing your phone number through our website forms, scheduling tools, chat widgets, or direct communication, you expressly consent to receive SMS messages from J-Bot Solutions LLC related to your inquiry, account, services, appointments, and support.

These messages may include:

Appointment reminders and confirmations

Responses to inquiries and consultations

Service updates and account notifications

Customer support communications

Message frequency may vary depending on the nature of your interaction with us.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly using the information below.

We use automated technology to send SMS messages where applicable.

We do not sell, rent, or share SMS opt-in consent with third parties for marketing purposes.

Users provide SMS consent through:

Website contact forms

Booking or appointment forms

Checkbox consent on lead capture forms

Direct submission of their phone number requesting contact

Consent is voluntarily provided and is not required as a condition of purchase.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and secure our website

Analyze website traffic

Improve user experience

Measure marketing effectiveness

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing of Information

We do not sell your personal information.

We may share information with:

Service Providers

Third-party vendors who help us operate our business, including:

GoHighLevel

Hosting providers

Payment processors

Analytics providers

Email and SMS providers

Automation platforms

Customer support tools

Employees and Contractors

Authorized personnel who require access to perform services and who are subject to confidentiality obligations.

Legal Compliance

We may disclose information when required by law, legal process, court order, or governmental request.

Business Transfers

Information may be transferred in connection with a merger, acquisition, sale of assets, or business reorganization.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

Access to personal information

Correction of inaccurate information

Deletion of personal information

Data portability

Limitation of certain processing activities

To exercise these rights, contact us using the information provided below.

We may verify your identity before responding to requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

Know what personal information is collected

Request deletion of personal information

Request correction of inaccurate information

Access information regarding data disclosures

J-Bot Solutions does not sell personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

13. International Data Transfers

Information may be processed, stored, or transferred in the United States or other countries where our service providers operate.

By using our services, you acknowledge and consent to such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes become effective constitutes

acceptance of the revised policy.

15. Contact Information

J-Bot Solutions LLC

Website: https://j-bot-solutions.com

Email: [email protected]

Phone: (949) 200-3054

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.